Sweetwater, TX 325-235-2600
Abilene, TX 325-695-0170
Write Us a Review

Patient Information

At the office of Charles M. Taylor, III, D.D.S., we understand that orthodontic treatment is a large investment of time. That’s why we go above and beyond to make every patient feel comfortable, confident, and like family throughout their time with us.

Whether you’re an adult undergoing treatment or would like to learn more about pediatric orthodontics for young kids, our team is ready to answer your questions. To help you get the most out of treatment, we’ve provided the following information for our patients and their families in Abilene and Sweetwater, TX.

Young girl smiling after child orthodontic treatment

Appointments & Office Policies

Scheduling & Cancelling Appointments

Appointments are an essential part of your treatment, and time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule.

We request a 24-hour notice if you need to cancel your appointment. Without providing adequate notice, your account will be charged a $25 fee. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

New Patient Forms

Coming soon.

What to Expect During Your First Appointment

Your first visit will consist of an initial examination and a discussion of your potential treatment options. This important visit will allow the orthodontist to determine if this is the right time to begin treatment. We will also address the following questions that cover the basics of orthodontic treatment:

● Is there a condition that orthodontics can address?
● Is treatment needed now or should treatment be delayed?
● What treatment procedures will be used to correct the problem?
● Do any permanent teeth need to be removed?
● How long will treatment take?
● How much will it cost?
● What are my payment options?

After we evaluate your records, we will conduct a treatment consultation to explain your orthodontic treatment in detail. We encourage questions from both the patient and parents and as such, we provide ample time to answer your questions.


We never want costs to stand in the way of quality treatment, which is why we are dedicated to providing our patients with care that is both effective and affordable. Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered.

We offer a variety of payment options to meet your needs, including cash, check, electronic bank transfers, as well as Visa, MasterCard, American Express, and Discover credit cards. We also offer financing options through CareCredit.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts.

We are a preferred provider for Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, MetLife, and Humana.

When you first visit our office, bring your current insurance card with you. If you change insurance companies or join another employer’s plan, please be sure to let us know. If an insurance referral is necessary, please bring the completed form with you to your appointment.

We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within a reasonable timeframe. If we are not contracted under your insurance, you will be given a copy of the services and charges to file with your insurance claim form.

Have additional questions? Send us a message or visit our FAQ!

Charles M. Taylor, III, D.D.S.
Abilene Location
5200 Buffalo Gap Road, Building C
Abilene, TX 79606

Business Hours:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 8:30 AM - 12:30 PM
Closed Saturday & Sunday

Phone: 325-695-0170
Fax: 325-695-2908
Email: office@cmtortho.com

Charles M. Taylor, III, D.D.S.
Sweetwater Location
200 E Broadway Ave
Sweetwater, TX 79556

Business Hours:
Wednesday: 10:00 AM - 3:00 PM

Phone: 325-235-2600
Fax: 325-235-9410
Email: office@cmtortho.com

Diplomate American Board of Orthodontics logo
American Dental Association logo
Texas Association of Orthodontists logo
Member American Association of Orthodontics logo